Contact Us: (284) 852-7500 | (284) 394-3497

Primary Care &

Community Health Services

At BVIHSA, we are your trusted partner in health education, preventative care, and community health services. Our mission is to empower individuals and families across the Virgin Islands with the knowledge and resources needed for healthier lives. With clinics conveniently located in communities throughout the islands, we bring high-quality care right to your neighborhood.

 

Our team of highly skilled clinicians is dedicated to delivering compassionate, personalized care tailored to your unique needs. As the only organization providing territory-wide healthcare, BVIHSA proudly leads the way in ensuring that every community member has access to comprehensive, innovative, and reliable healthcare services. Together, we are building a healthier future for the Virgin Islands.

OUR SERVICES

We Serve In Different Areas For Our Patients

Audiology

Audiology

The Audiology department offers comprehensive hearing assessments, including screenings and testing, for individuals across all ages.

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Community Health Services

Community Health Services

Community Health Services offers accessible healthcare, promoting well-being through preventative care and treatment of acute and chronic conditions.

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Community Mental and Substance Abuse

Community Mental and Substance Abuse

Community Mental Health and Substance Abuse Services (COMHSA) is a counseling and psychiatric rehabilitation center.

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Dental Services

Dental Services

Dental services offer diagnostic, preventative, and restorative care for a healthy smile.

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What's New In Primary Care!

FAQ

Frequently Asked Questions

  • Audiology
  • Community Mental Health and Substance Abuse
  • Community Health Services
  • Dental Services

  • All community clinics operate from 8:30 a.m. to 4:30 p.m., Monday to Friday.
  • Virgin Gorda and Jost Van Dyke clinics offer 24-hour urgent and emergency services, ensuring around-the-clock care on those islands.

Appointments are recommended for routine visits. However, walkin care is available where clinic capacity allows, for example, for urgent minor issues and prescription needs.

  • Emergency care is not available at most community clinics. However, Virgin Gorda and Jost Van Dyke clinics offer 24-hour urgent and emergency services.
  • For clinics outside of Tortola, patients are referred or transported to Dr. D. Orlando Smith Hospital on Tortola. Transport may occur via ambulance, boat, or airlift, depending on the patient’s location and condition.
  • Emergency contact procedure (for all locations)
  • Call (284) 852 7500 or (284) 394 3497 to reach BVIHSA’s main switchboard and request emergency transportation to the hospital.
  • You may also email inquiries to publicrelations@bvihsa.vg for non-urgent follow-up.

  • If you're enrolled in the National Health Insurance (NHI) program.
  • Hospital or private clinic referrals: may involve co-payments, per NHI policy.

  • All BVIHSA community clinics operate from 8:30 a.m. to 4:30 p.m., Monday - Friday. If you require medical attention outside these hours, here’s what to do:
  • Patient transport:
    • In emergency situations, patients from other islands or clinics may be transferred via ambulance, boat, or airlift, depending on location and urgency, to the hospital, which will be coordinated through the main emergency lines.
    • For urgent or emergency medical needs after hours:
      • Virgin Gorda and Jost Van Dyke clinics remain open 24/7 for urgent and emergency services.
      • For all other areas, contact Dr. D. Orlando Smith Hospital on Tortola at (284) 852 7500 or (284) 394 3497 these are the main emergency lines

  • Yes. BVIHSA provides primary health care services on all sister islands, including Virgin Gorda, Jost Van Dyke, and Anegada. Each island has at least one community clinic offering general medical services, including check-ups, chronic disease management, vaccinations, and urgent care.
  • Virgin Gorda and Jost Van Dyke clinics operate 24 hours to provide urgent and emergency services.
  • For services not available at these locations, patients may be referred or transported to Dr. D. Orlando Smith Hospital on Tortola for specialist or advanced care.
  • A full list of clinic locations and contact numbers can be found at: All Locations

  • Bring photo ID and NHI card (if registered).
  • Call your clinic ahead to book appointments or check for walk-in availability.

BVIHSA In The News

Press Release

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    dvergaraJuly 1, 2025

    From left to right: Dr. Dierdra Wheatley (HR Manager), Mrs. Kishma Chalwell-Williams (Deputy HR Manager), Cerena Mitchell (Associate Partner, Consulting, Ernst & Young Cayman Ltd.), and BVIHSA Board Chairman Mr.

    dvergaraJune 12, 2025

    BVIHSA launches online weight loss resource center Tools To Combat Diabetes, Hypertension, and Kidney Disease Tortola, British Virgin Islands – June 10, 2025 – The BVI Health Services Authority (BVIHSA)

    dvergaraMay 14, 2025

    Photo of one of the sessions with residents of the Jost Van Dyke community. BVIHSA and KPMG Wrap up Second Round of Vital Public Strategic Plan Consultations. Road Town, Tortola

    dvergaraMay 14, 2025

    BVIHSA Launches New Oxygen Generator System Facility Project at DDOSH Road Town, Tortola – May 13, 2025: The British Virgin Islands Health Services Authority (BVIHSA) has taken a major step

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