# BVIHSA

> Only Excellence


## Posts

- [Big Changes Ahead: BVIHSA Unveils Strategic Plan, New Website, and Health Ambassadors](https://www.bvihsa.vg/big-changes-ahead-bvihsa-unveils-strategic-plan-new-website-and-health-ambassadors/): Big Changes Ahead: BVIHSA Unveils Strategic Plan, New Website, and Health Ambassadors A bold vision for transformation, innovation, and client-centered healthcare in the Virgin Islands. Road Town, Tortola – British Virgin Islands – July 17, 2025 – The BVI Health Services Authority (BVIHSA) marked a major milestone on Tuesday with the official launch of its 2025–2033 Strategic Plan, a comprehensive roadmap for building a stronger, smarter, and more resilient healthcare system in the Virgin Islands. The launch event, held at the Dr. D. Orlando Smith Hospital, was attended by key government officials, stakeholders, and community members. It also saw the 
- [BVIHSA Contracts Ernst & Young Cayman Ltd. to Lead Comprehensive Compensation Review and Job Reclassification Exercise](https://www.bvihsa.vg/bvihsa-contracts-ernst-young-cayman-ltd-to-lead-comprehensive-compensation-review-and-job-reclassification-exercise/): From left to right: Dr. Dierdra Wheatley (HR Manager), Mrs. Kishma Chalwell-Williams (Deputy HR Manager), Cerena Mitchell (Associate Partner, Consulting, Ernst & Young Cayman Ltd.), and BVIHSA Board Chairman Mr. Ron Potter. BVIHSA Contracts Ernst & Young Cayman Ltd. to Lead Comprehensive Compensation Review and Job Reclassification Exercise Tortola, British Virgin Islands – June 30, 2025 – The British Virgin Islands Health Services Authority (BVIHSA) is pleased to announce the awarding of a contract to Ernst & Young Cayman Ltd. to undertake a comprehensive compensation review and job reclassification exercise. This major undertaking forms part of the Authority’s broader strategic 
- [BVIHSA launches online weight loss resource center](https://www.bvihsa.vg/bvihsa-launches-online-weight-loss-resource-center/): BVIHSA launches online weight loss resource center Tools To Combat Diabetes, Hypertension, and Kidney Disease Tortola, British Virgin Islands – June 10, 2025 – The BVI Health Services Authority (BVIHSA) has rolled out a first-of-its-kind digital platform aimed at turning the tide on diabetes, hypertension, and kidney disease; three of the leading non-communicable diseases affecting the Virgin Islands. The new Online Resource Center, now live at redloud.bvihsa.vg, marks a major shift in how health education and prevention tools are delivered to the public. Designed specifically with the needs of Virgin Islands residents in mind, the platform provides immediate, free access 
- [BVIHSA and KPMG Wrap up Second Round of Vital Public Strategic Plan Consultations](https://www.bvihsa.vg/bvihsa-and-kpmg-wrap-up-second-round-of-vital-public-strategic-plan-consultations/): Photo of one of the sessions with residents of the Jost Van Dyke community. BVIHSA and KPMG Wrap up Second Round of Vital Public Strategic Plan Consultations. Road Town, Tortola – May 13, 2025: The British Virgin Islands Health Services Authority (BVIHSA), in partnership with KPMG, has concluded the second round of public consultations as part of its mission to develop a forward-looking Strategic Plan for healthcare in the Territory. This phase of the consultation process focused on the sister islands of Virgin Gorda and Jost Van Dyke, where residents shared their insights, concerns, and expectations for a more responsive 
- [BVIHSA Launches New Oxygen Generator System Facility Project at DDOSH](https://www.bvihsa.vg/bvihsa-launches-new-oxygen-generator-system-facility-project-at-ddosh/): BVIHSA Launches New Oxygen Generator System Facility Project at DDOSH Road Town, Tortola – May 13, 2025: The British Virgin Islands Health Services Authority (BVIHSA) has taken a major step forward in enhancing the Territory’s healthcare resilience with the signing of a contract for the construction of a dedicated Oxygen Generator System Building at the Dr. D. Orlando Smith Hospital. The contract, valued at USD $182,260.93, was officially executed on Thursday, May 8, 2025, between BVIHSA and local contractor Connect Enterprises Ltd. The project was awarded following a formal selective procurement process in accordance with BVIHSA’s procurement policies and will 
- [Anegada Clinic Gets Much-Needed Pickup Truck](https://www.bvihsa.vg/anegada-clinic-gets-much-needed-pickup-truck/): Anegada Clinic Gets Much-Needed Pickup Truck Anegada, British Virgin Islands – April 23, 2025: The Nurse Romalia Smith Clinic in Anegada received a welcome boost to its operations on 23rd April, with the official handover of a brand-new Great Wall POER Passenger pickup truck, courtesy of homeowner and long-time friend of the island, Christian Van Thillo. The donation was facilitated by Unite BVI and celebrated in a heartfelt ceremony attended by government officials, clinic staff, and members of the Anegada community. The new vehicle will make it easier for the clinic to transport medical supplies, staff, and—even in emergencies—patients around 
- [MKS Law Donates Mental Health Resources to Support COMHSA’s Mindful Rooms Initiative in BVI Schools](https://www.bvihsa.vg/mks-law-donates-mental-health-resources-to-support-comhsas-mindful-rooms-initiative-in-bvi-schools/): Photographed are Mr. Martin Kenney, Founding Partner of MKS Law and Ms. Gevonie Percival – Administrative Assistant – COMHSA MKS Law Donates Mental Health Resources to Support COMHSA’s Mindful Rooms Initiative in BVI Schools Road Town, Tortola – April 7, 2025: The BVI Health Services Authority (BVIHSA) Community Mental Health and Substance Abuse Services (COMHSA) is pleased to acknowledge the generous contribution of essential mental health resources from MKS Law, formerly known as Martin Kenney & Co. The donation supports the completion of the “Mindful Rooms” initiative, an extension of the ongoing Mindful campaign targeted specifically at promoting mental wellness across 
- [BVIHSA Marked World Patient Safety Day with a Grand Celebration!](https://www.bvihsa.vg/bvihsa-marked-world-patient-safety-day-with-a-grand-celebration/): Road Town, Tortola, 13th September 2023: In an effort to redefine patient-centric healthcare, the BVI Health Services Authority (BVIHSA) commemorated World Patient Safety Day on 15 September with a grand ceremony at the Dr. D. Orlando Smith Hospital Lobby. Drawing inspiration from the powerful theme, “Elevate The Voice of Patients For Patient Safety,” BVIHSA didn’t just celebrate, but championed a movement. This movement embodied a resolute dedication to listening to, understanding and acting upon the voices of their patients. The highlight of the ceremony was the unveiling of the HSA’s innovative patient feedback tools. Created with the aim of fostering 
- [Dr. D. Orlando Smith Hospital Achieves Full Accreditation from DNV-GL ](https://www.bvihsa.vg/dr-d-orlando-smith-hospital-achieves-full-accreditation-from-dnv-gl/): Road Town, Tortola, BVI – 18th September 2023 – During the recent Patient Safety Day Ceremony held at the Dr. D. Orlando Smith Hospital Lobby on 15th September, Acting Chief Executive Officer of the BVI Health Services Authority (BVIHSA), Dr. June Samuel revealed that the Dr. D. Orlando Smith hospital has been granted full accreditation from the esteemed accrediting body DNV-GL (Det Norske Veritas and Germanischer Lloyd).  This achievement follows the initial accreditation in 2020 which necessitated follow-up evaluations by DNV-GL. Following the final successful assessment, the Dr. D. Orlando Smith Hospital is now the proud recipient of a comprehensive 
- [BEAT THE HEAT: BVIHSA ISSUES SIMPLE STEPS TO COPE WITH THE HEATWAVE](https://www.bvihsa.vg/beat-the-heat-bvihsa-issues-simple-steps-to-cope-with-the-heatwave/): British Virgin Islands, 24th July 2023 – The BVI Health Services Authority (BVIHSA) is taking the lead in helping our community stay cool, hydrated, and healthy as the Virgin Islands and the Caribbean region continues to experience a blistering heatwave. As the leading healthcare provider in the Territory, the BVIHSA is not just offering advice, the organization is also offering an action plan to guard against heat stroke in this sizzling weather. Amidst the recorded high temperature, staying cool is more than a luxury; it’s a necessity for health. The Authority recommends frequent cool showers or baths. Cold packs, wraps, and cool towels can also offer relief from the blistering heat. Dressing appropriately can 
- [Dr Dierdra D. Wheatley-Peters is new HR Manager of BVIHSA](https://www.bvihsa.vg/dr-dierdra-d-wheatley-peters-is-new-hr-manager-of-bvihsa/): ROAD TOWN, British Virgin Islands – July 17, 2023 – The BVI Health Services Authority (BVIHSA) is pleased to announce the appointment of our new Human Resources Manager, Dierdra Wheatley-Peters, PhD who will play a pivotal role in driving our organization’s talent management strategy forward. The BVIHSA has been successful in recruiting Mrs. Wheatley-Peters to lead the organization’s Human Resources Department who has extensive public service experience having worked at the Ministry of Health & Social Development (Housing Recovery), Ministry of Natural Resources and Labour, Department of Human Resources, and the H. Lavity Stout Community College. With over 15 years of 
- [Another 2,000 Astrazeneca Vaccines Arrive In The Territory](https://www.bvihsa.vg/another-2000-astrazeneca-vaccines-arrive-in-the-territory/): An additional 2,000 AstraZeneca vaccines arrived in the Territory on August 31 as part of the United Kingdom Government’s commitment to the VI’s vaccination programme. His Excellency the Acting Governor, David Archer, Jr. and Minister for Health and Social Development, Honourable Carvin Malone received the vaccines at the Terrance B. Lettsome International Airport on behalf of the Government and people of the Virgin Islands. To date, the total number of vaccines received from the UK is 37,040 which the Acting Governor believes has contributed significantly to the overall health of the Territory’s citizens. He noted that it is important that 
- [COVID-19 TESTING SERVICES ON TORTOLA RETURN TO DR. D. ORLANDO SMITH HOSPITAL](https://www.bvihsa.vg/covid-19-testing-services-on-tortola-return-to-dr-d-orlando-smith-hospital/): The public is being informed that effective Saturday 21st August 2021, All COVID – 19 testing services on Tortola, will return to the Dr. D. Orland Smith Hospital – White Tent, in the parking lot of the emergency area. This venue change means that as of close of business day Friday 20th August 2021, COVID-19 testing services at the Althea Scatliffe Primary School have been suspended indefinitely. Persons requiring COVID-19 testing are being reminded that the tent at the Dr. D. Orlando Smith hospital will be open from 8:30 a.m. to 3:00 p.m. each day. The following schedule should be 
- [CTL Home Centre and Tropical Air-Conditioning Donate 25-Ton AC<br>Unit To BVIHSA](https://www.bvihsa.vg/ctl-home-centre-and-tropical-air-conditioning-donate-25-ton-acunit-to-bvihsa/): Tuesday 24 August 2021 – In a generous response to an observed need CTL Home Centre through its subsidiary company Tropical Air-Conditioning and CTL Cares, presented a 25- Ton Air Conditioning Unit to the British Virgin Islands Health Services Authority (BVIHSA). This unit will be installed at the COVID-19 Testing Tent at the Dr. D. Orlando Smith Hospital. During the handover ceremony, Managing Director of CTL Mr. Michael Thomas said that initially he thought of inviting other businesses to join in the initiative, but figured that too much time would elapse organizing such a feat. Therefore, he said a decision 

## Pages

- [Ambassador Program](https://www.bvihsa.vg/ambassador-program/): Ambassador Program    »   Ambassador Program AMBASSADOR PROGRAM Welcome To The BVI Health Services Authority’s Ambassador Program The British Virgin Islands Health Services Authority (BVIHSA) is proud of the launch of our BVIHSA Ambassador Program. This initiative is designed to engage members of our community who are committed to advocating for and supporting the mission of the BVIHSA. These Ambassadors will serve as liaisons between the BVIHSA and the public, promoting our services, programs, and ongoing needs. 1 1 1 The BVIHSA Ambassador Initiative aims to support the BVIHSA through: Community Engagement: Ambassadors will serve as liaisons between the 
- [User Directory](https://www.bvihsa.vg/user-directory/)
- [Thank You](https://www.bvihsa.vg/thank-you/): Thank You For Your Signup & Payment. Please login here .
- [Login](https://www.bvihsa.vg/login/)
- [Profile Public](https://www.bvihsa.vg/profile-public/)
- [My Account](https://www.bvihsa.vg/my-account/)
- [User Registration](https://www.bvihsa.vg/registration/)
- [Pricing Table](https://www.bvihsa.vg/price-table/)
- [Primary Health Care Contact](https://www.bvihsa.vg/phc-contact/): How to Contact Primary Health Care For after-hours assistance, please contact us at (284) 394-3497. Community Clinics
- [Submit a New Prescription](https://www.bvihsa.vg/submit-a-new-prescription/): SUBMIT A NEW PRESCRIPTION New Prescription Request Form Please complete the form to submit a new prescription request. PHARMACY HOURSMonday – Friday: 8:30 am – 4:00 pm Please contact the Pharmacy at (284) 852-7556 or (284) 852- 7659 if you have any queries regarding your medication. Please Note: The original prescription must be presented when collecting your medication. Be sure to include your full name and date of birth. New Prescription Request Form
- [My Account](https://www.bvihsa.vg/my-account-3/)
- [My Account](https://www.bvihsa.vg/my-account-2/)
- [Pharmaceutical Medical Supplies](https://www.bvihsa.vg/medical-services/pharmacy/pharmaceutical-medical-supplies/): SHOP Pharmaceutical Medical Supplies We are committed to providing the highest quality pharmaceutical medical supplies to meet your healthcare requirements. From everyday essentials to specialized medical equipment, our products are trusted to support safety and proper care.
- [Topical Preparations](https://www.bvihsa.vg/medical-services/pharmacy/topical-preparations/): SHOP Topical Preparations We offer a selection of topical medications like creams, gels, shampoos and solutions designed to treat a range of conditions effectively. For best results and safety, please speak with our pharmacy staff for advice tailored to your needs and always adhere to the usage instructions on the packaging.
- [Vitamins & Supplements](https://www.bvihsa.vg/medical-services/pharmacy/vitamins-supplements/): SHOP Vitamins & Supplements Explore our comprehensive range of vitamins and supplements to support your nutritional needs and boost your well-being. We prioritize quality and safety in all our offerings. Always follow the directions on the packaging.
- [Pharmacist-Only Medications](https://www.bvihsa.vg/medical-services/pharmacy/pharmacist-only-medications/): SHOP Pharmacist-Only Medications Our pharmacy offers a range of pharmacist-only medications, available exclusively through our licensed pharmacists to ensure safe and appropriate use. For guidance on these medications, including prescriptions, controlled substances, or specialized treatments, please consult with our pharmacy team.
- [Pain and Fever](https://www.bvihsa.vg/medical-services/pharmacy/pain-fever/): SHOP Pain and Fever Medications We’re here to support you when you need it most with our effective flu and pain relief options. From flu tablets to pain relievers and topical treatments, our range is designed to alleviate fever, aches, and discomfort quickly and safely.
- [Gastrointestinal](https://www.bvihsa.vg/medical-services/pharmacy/gastrointestinal/): SHOP Gastrointestinal Relief Whether you’re experiencing indigestion, stomach pain, or other gut discomforts, explore our range of gastrointestinal medications, including antacids, suspensions, and digestive aids to help soothe your symptoms quickly.
- [Cough, Cold & Allergy Relief](https://www.bvihsa.vg/medical-services/pharmacy/cough-cold-allergy-relief/): SHOP Cough, Cold & Allergy Relief Feeling Under the Weather? Our Extensive Range of Relief Solutions is Here to Help You Breathe Easy and Feel Great Again!
- [My Wishlist](https://www.bvihsa.vg/wt-webtoffee-wishlist/)
- [Pharm Edit](https://www.bvihsa.vg/pharm-edit/)
- [BVI Cancer Conference Prevention 2025 Registration Form](https://www.bvihsa.vg/bvi-cancer-conference-prevention-2025-registration-form/): CONFERENCE BVI Cancer Prevention Conference 2025 Registration Form Complete the registration form to attend the conference dedicated to cancer prevention, awareness, and research initiatives.
- [Cancer](https://www.bvihsa.vg/cancer/): ON THIS PAGE About the Conference Conference Theme What to Expect Speakers Outline Become a Sponsor Stay Connected Join the Fight Against Cancer in the BVI The BVI Cancer Society, in collaboration with the BVI Health Services Authority (BVIHSA), proudly presents the BVI Cancer Prevention Conference 2025, a groundbreaking event designed to empower individuals and healthcare professionals with knowledge, resources, and actionable strategies to combat cancer in our community. Conference Theme: “BVI: Are We a Cancer State?” This year’s theme challenges us to take a critical look at cancer trends in the BVI, explore solutions, and spark meaningful conversations on 
- [Thank You](https://www.bvihsa.vg/thank-you-2/): Thank You For Your Signup & Payment. Please login here .
- [Login](https://www.bvihsa.vg/login-2/)
- [User Registration](https://www.bvihsa.vg/registration-2/)
- [Pricing Table](https://www.bvihsa.vg/price-table-2/)
- [Allergy Relief](https://www.bvihsa.vg/allergy-relief/): SHOP Cough, Cold & Allergy Feeling Under the Weather? Our Extensive Range of Relief Solutions is Here to Help You Breathe Easy and Feel Great Again!
- [Pharmacy](https://www.bvihsa.vg/medical-services/pharmacy/): PHARMACY “Safe medicines and trusted care – where every patient counts” Our Pharmacy Services As part of the BVIHSA, our pharmacy plays a vital role in supporting both inpatient and outpatient care. We are committed to providing safe, accurate, and timely medication services to patients across the continuum of care. Whether you’re visiting the hospital or managing your medications at home, our team of licensed pharmacists and pharmacy technicians work closely with healthcare providers to ensure optimal treatment outcomes and personalized support. We’re here to make managing your medications as easy and convenient as possible. Our pharmacy offers a range 
- [Employment](https://www.bvihsa.vg/employment/): JOBS Browse BVIHSA Jobs Discover exciting job opportunities at BVIHSA. Explore our listings and start your career in healthcare today! There are no vacancies available at the British Virgin Islands Health Services Authority (BVIHSA). We encourage you to check back regularly for updates on future employment opportunities. Thank you for your interest in joining our team.
- [Apply Form](https://www.bvihsa.vg/apply-form/): EMPLOYMENT BVIHSA APPLICATION FORM Apply now by filling out the BVIHSA Employment Form and take the first step towards your career with us!
- [All Jobs](https://www.bvihsa.vg/all-jobs/)
- [Request a BVIHSA Patient Portal Account](https://www.bvihsa.vg/patient-portal/request-a-bvihsa-patient-portal-account/): PATIENT PORTAL Request Patient Portal Account Requesting a BVIHSA Patient Portal Account allows you to easily access your medical records securely online. Please fill out our patient portal account request form below Patient Portal Request Form
- [Endoscopy](https://www.bvihsa.vg/medical-services/endoscopy/): Endoscopy   »   Medical Services    »   Endoscopy At BVIHSA, we are dedicated to offering cutting-edge endoscopy services in a safe, compassionate, and professional environment. Our state-of-the-art endoscopy suite is equipped with the latest technology, enabling our highly trained specialists to perform advanced diagnostic and therapeutic procedures with precision. Our Services Include: Colonoscopy: Comprehensive examinations designed to detect and prevent colorectal cancer, evaluate gastrointestinal symptoms, and ensure early intervention. Gastroscopy: Detailed assessment of the upper gastrointestinal tract, providing critical insights for the diagnosis and management of various conditions. Additional Endoscopic Procedures: Our advanced equipment supports a broad range of 
- [Request an Appointment](https://www.bvihsa.vg/request-an-appointment/): APPOINTMENTS Request an Appointment Please fill out our appointment request form below. If you prefer to speak with someone to schedule, you can call us at (284) 852 – 7554. Request an Appointment
- [Our Locations](https://www.bvihsa.vg/our-locations-2/)
- [Emergency Medical Services (EMS)](https://www.bvihsa.vg/medical-services/ems/): Emergency Medical Services »   Medical Services    »   Emergency Medical Services The BVIHSA EMS is dedicated to providing consistent, timely, and clinically excellent prehospital emergency care to patients across the British Virgin Islands. Our team of highly trained emergency medical personnel works around the clock to ensure quality care and rapid transport for those in need. We operate 24 hours a day, 365 days a year, ensuring that help is always just a call away. Our goal is to deliver the right care at the right time – wherever needed – for everyone in the BVI, 24/7, 365 days 
- [Anaesthesiology](https://www.bvihsa.vg/medical-services/anaesthesiology/): Anaesthesiology   »   Medical Services    »   Anaesthesiology The Anaesthetic Department at the British Virgin Islands Health Services Authority is dedicated to delivering safe, effective, and personalized care to our patients around the clock. Our team comprises highly trained anaesthetists and nurse anaesthetists who collaborate to ensure optimal patient outcomes across various medical settings. Our Services Our anaesthetists are integral to numerous aspects of patient care, extending beyond the operating theatre. They are involved in: Preoperative Assessment: In the outpatient department, anaesthetists support the nurse-led Pre-Assessment Service. This involves screening patients and conducting necessary investigations prior to planned surgeries, 
- [Behavioral Health/Psychiatry](https://www.bvihsa.vg/medical-services/behavioral-health-psychiatry/): Behavioral Health/Psychiatry   »   Medical Services    »   Behavioral Health/Psychiatry Comprehensive Mental Health Care for the BVI At the BVI Health Services Authority (BVIHSA), we are committed to providing compassionate, confidential, and high-quality psychiatric care to individuals facing mental health challenges. Our Psychiatry Services offer a holistic approach to mental wellness, ensuring that patients receive the support and treatment they need to lead fulfilling lives. Our Services Our team of experienced psychiatrists, psychologists, mental health nurses, and counselors provides a range of services, including: General Psychiatry – Diagnosis, treatment, and management of mental health conditions such as anxiety, depression, 
- [Nephrology](https://www.bvihsa.vg/medical-services/nephrology/): Nephrology   »   Medical Services    »   Nephrology Comprehensive Kidney Care for the BVI The Nephrology Department at BVI Health Services Authority (BVIHSA) provides expert diagnosis, treatment, and management of kidney-related conditions. Our specialized team offers comprehensive care to patients with acute and chronic kidney disease, helping them maintain kidney function and overall well-being. Our Nephrology Services We provide a full range of kidney care services, including: Diagnosis & management of kidney disease Hypertension & kidney-related blood pressure management Diabetes-related kidney disease (Diabetic Nephropathy) Electrolyte & fluid balance disorders Dialysis treatment (Hemodialysis & Peritoneal Dialysis) Pre- & post-kidney transplant 
- [Intensive Care Unit](https://www.bvihsa.vg/medical-services/intensive-care-unit/): Intensive Care Unit (ICU)   »   Medical Services    »   Intensive Care Unit Providing Advanced Critical Care in the BVI The Intensive Care Unit (ICU) at BVI Health Services Authority (BVIHSA) delivers specialized, round-the-clock care for critically ill and severely injured patients. Our highly skilled multidisciplinary team provides advanced monitoring, life support, and intensive medical treatment to patients facing life-threatening conditions. Our ICU Services We offer a wide range of diagnostic, treatment, and surgical services to address various urological conditions, including: Severe respiratory distress & ventilator support Cardiac emergencies & post-cardiac arrest care Multi-organ failure & sepsis management Neurological 
- [Our Locations](https://www.bvihsa.vg/our-locations/)
- [Psychology](https://www.bvihsa.vg/medical-services/psychology/): Psychology   »   Medical Services    »   Psychology The BVI Health Services Authority’s Community Mental Health and Substance Abuse Services plays a pivotal role in supporting individuals facing mental health challenges. Under the leadership of Dr. Virginia Rubaine, our psychologist, the service focuses on providing comprehensive mental health assessments, therapeutic interventions, and counseling to individuals of all ages. Dr. Rubaine brings a wealth of experience and expertise, using evidence-based approaches to treat a variety of psychological conditions, including anxiety, depression, trauma, and stress-related disorders, among others. The psychiatric services are designed to offer comprehensive care to individuals dealing with 
- [Terms of Use](https://www.bvihsa.vg/terms-of-use/): DISCLAIMER Terms of Use This website is owned and operated by the British Virgin Islands Health Services Authority (BVIHSA). The content provided on this website, including but not limited to health-related information, is for informational purposes only and should not be construed as professional medical advice. Users should consult a qualified healthcare provider for any medical concerns. Users are granted permission to view and navigate the site using HTML browser software solely for personal, non-commercial purposes. Any commercial or public use of this website or any part of it is strictly prohibited unless prior written consent is obtained from an 
- [Urology](https://www.bvihsa.vg/medical-services/urology/): Urology   »   Medical Services    »   Urology At the BVI Health Services Authority (BVIHSA), our Urology Department is dedicated to diagnosing and treating conditions affecting the urinary tract and male reproductive system. Using advanced medical technologies and treatment methods, our experienced team provides comprehensive, patient-centered care to ensure the best possible outcomes Our Urology Services We offer a wide range of diagnostic, treatment, and surgical services to address various urological conditions, including: Common Conditions We Treat: Urinary Tract Infections (UTIs) – Diagnosis and treatment of recurrent infections. Kidney Stones – Management, prevention, and removal of stones. Prostate Health 
- [Orthopaedics](https://www.bvihsa.vg/medical-services/orthopaedics/): Orthopaedics   »   Medical Services    »   Orthopaedics Restoring Mobility, Relieving Pain The Orthopedic Department at BVIHSA provides expert care for conditions affecting the bones, joints, muscles, and ligaments. Whether you’re recovering from an injury, managing chronic pain, or considering joint replacement, our orthopedic specialists are here to help restore mobility and improve quality of life. Our Orthopedic Services Include: Fracture care and trauma management Sports injury treatment and rehabilitation Joint pain management (knee, hip, shoulder, etc.) Arthritis treatment and joint preservation Spine care and treatment for back pain Total joint replacement surgeries Pediatric orthopedic care With both surgical 
- [Women's Health Care](https://www.bvihsa.vg/medical-services/womens-health-care/): Women’s Health Care   »   Medical Services    »   Women’s Health Care Caring for Women’s Health at Every Stage of Life At BVIHSA, we offer specialized healthcare services tailored to meet the unique needs of women. From preventive screenings to maternity care and menopause management, our Women’s Health team provides compassionate and confidential care to support women’s well-being. Our Women’s Health Services Include: Well-woman exams and health screenings Pap smears and cervical cancer screenings Prenatal and postnatal care Menopause management and hormone therapy Breast health screenings and mammograms Diagnosis and treatment of gynecological conditions Fertility assessments and reproductive health 
- [Events](https://www.bvihsa.vg/bvihsa-events/): Events   »  Events
- [Refill Request Form](https://www.bvihsa.vg/refill-request-form/): PRESCRIPTION REFILLS Refill Request Form BVIHSA Pharmacy offers online pharmacy refills, Whatsapp refills (284) 440-1726 and dropoff at the Dr. D Orlando Smith Hospital pharmacy. PHARMACY HOURSMonday – Friday: 8:30 am – 4:00 pm WhatsApp (284) 440-1726 and Online refill requests are only available for prescriptions that have refills remaining at BVIHSA Pharmacy. If you require a new prescription, please contact your physician. You can pick up your refill at the pharmacy on the ground floor of Dr. D Orlando Smith Hospital; if submitted on a weekday, it will be ready the next day, while submissions on Friday or over 
- [Rehabilitation Services](https://www.bvihsa.vg/medical-services/rehabilitation-services/): Rehabilitation Services   »   Medical Services    »   Rehabilitation Services As the pioneer in rehabilitation services in the British Virgin Islands, the BVI Health Services Authority (BVIHSA) has been delivering exceptional care and support since the 1980s. Our Rehabilitation Services Department is dedicated to helping patients regain mobility, function, and independence through expert care and personalized treatment plans. Why Choose BVIHSA Rehabilitation Services? Decades of Experience – As leaders in rehabilitation, we have a long-standing history of success and innovation in patient recovery. Highly Qualified Experts – Our team of experienced and certified physiotherapists is committed to providing top-tier 
- [Prosthetics & Orthotics](https://www.bvihsa.vg/medical-services/prosthetics-orthotics/): Prosthetics & Orthotics   »   Medical Services    »   Prosthetics & Orthotics BVI Health Services Authority (BVIHSA), in a public-private partnership with Shore Prosthetics and Orthotics, is pleased to offer comprehensive prosthetic and orthotic care to BVI residents – right here in our state-of-the-art Physiotherapy Department at Dr. D Orlando Smith Hospital. Shore Prosthetics and Orthotics is now scheduling patients for monthly prosthetic and orthotic clinics. For more information or to book your appointment, please call (340) 714-1009. Prosthetics Whether you’re interested in the latest hi-tech prosthetic devices or need an evaluation of your current prosthetic solution, their experienced 
- [Pathology](https://www.bvihsa.vg/medical-services/pathology/): Pathology   »   Medical Services    »   Pathology At BVIHSA, our pathology services are a cornerstone of our commitment to delivering high-quality, evidence-based healthcare. Our state-of-the-art laboratory facilities and experienced team of pathologists and laboratory professionals work together to provide accurate and timely diagnostic information, which is essential for effective patient care and treatment planning Our Services Include: Histopathology & Cytopathology Detailed examination of tissue and cell samples to detect diseases such as cancer and other pathological conditions. Hematology Comprehensive analysis of blood samples to diagnose blood disorders and monitor treatment progress. Microbiology Identification and characterization of infectious agents 
- [HIV/STI Clinic](https://www.bvihsa.vg/medical-services/hiv-sti-clinic/): HIV/STI Clinic   »   Medical Services    »   HIV/STI Clinic The Hemodialysis Unit at Dr. D. Orlando Smith Hospital provides comprehensive, in-center chronic outpatient dialysis for residents of the Virgin Islands. Additionally, the unit welcomes visiting patients who require dialysis while traveling for business or leisure. Admission to the facility is by referral following evaluation by a Nephrologist, ensuring that each patient receives specialized and appropriate care. Consultation by Appointment All patient consultations and services at the HIV/STI Clinic are available exclusively by appointment. This approach allows the clinic to provide individualized attention and maintain patient confidentiality. Contact: To 
- [Ophthalmology](https://www.bvihsa.vg/medical-services/ophthalmology/): Ophthalmology   »   Medical Services    »   Ophthalmology The BVI Health Services Authority (BVIHSA) has partnered with Laser Vision Institute of the Virgin Islands, operating as BV Eyes at the BVIHSA, to offer comprehensive eye care services to residents and visitors of the Virgin Islands. This public-private partnership provides access to a range of ophthalmic treatments, from routine vision care to specialized surgical procedures. Our Imaging Services BV Eyes at the BVIHSA is committed to helping patients achieve and maintain clear vision and optimal eye health. Good vision enhances quality of life, allowing individuals to fully experience the 
- [Hemodialysis](https://www.bvihsa.vg/medical-services/hemodialysis/): Hemodialysis   »   Medical Services    »   Hemodialysis The Hemodialysis Unit at Dr. D. Orlando Smith Hospital provides comprehensive, in-center chronic outpatient dialysis for residents of the Virgin Islands. Additionally, the unit welcomes visiting patients who require dialysis while traveling for business or leisure. Admission to the facility is by referral following evaluation by a Nephrologist, ensuring that each patient receives specialized and appropriate care. Our Export Care Team The Hemodialysis Unit is led by an experienced Nephrologist and supported by a dedicated multidisciplinary team, including: Registered Nurses who provide expert clinical care and patient monitoring A Social 
- [Imaging](https://www.bvihsa.vg/medical-services/imaging/): Imaging   »   Medical Services    »   Imaging At Dr. D. Orlando Smith Hospital, our Imaging Department is committed to providing high-quality diagnostic and interventional radiology services to support accurate diagnoses and effective treatment plans. Utilizing advanced imaging technology, our skilled team ensures precise, efficient, and safe imaging for all patients. Our Imaging Services General Radiography (X-rays) A quick and painless imaging technique that uses a small amount of ionizing radiation to detect injuries, infections, or abnormalities in bones and soft tissues. Ultrasound A non-invasive imaging method that uses sound waves to create real-time images of internal organs, tissues, 
- [Neonatal Intensive Care](https://www.bvihsa.vg/medical-services/neonatal-intensive-care/): Neonatal Intensive Care   »   Medical Services    »   Neonatal Intensive Care The BVI Health Services Authority (BVIHSA) is proud to be the only healthcare provider in the Territory offering Neonatal Intensive Care Unit (NICU) services, ensuring that our most vulnerable patients – newborns requiring specialized medical care, receive the highest standard of treatment and support. Our NICU is equipped with advanced medical technology and staffed by a dedicated team of neonatal specialists, including pediatricians, neonatal nurses, respiratory therapists, and other healthcare professionals who provide round-the-clock care for premature and critically ill newborns. Our Services Include: Advanced Respiratory Support 
- [Wound Care](https://www.bvihsa.vg/medical-services/wound-care/): Wound Care   »   Medical Services    »   Wound Care The publicly available wound Care service at the BVIHSA is designed to promote effective healing and prevent complications for patients with acute or chronic wounds. The wound care program includes assessment, treatment, and management of various types of wounds such as surgical wounds, pressure ulcers, diabetic foot ulcers, and traumatic injuries. Staffed by a team of skilled healthcare professionals, we utilize advanced wound care techniques to ensure optimal healing outcomes.
- [Senior Health Clinic](https://www.bvihsa.vg/medical-services/senior-health-clinic/): Senior Health Clinic   »   Medical Services    »   Senior Health Clinic The BVIHSA offers dedicated Senior Health Clinic services focused on the unique  healthcare needs of older adults in the community. Our clinics provide comprehensive geriatric care, including routine health check-ups, management of chronic conditions, medication reviews, and preventive screenings. Our team work collaboratively to deliver personalized care plans that promote healthy aging and enhance the quality of life for seniors.
- [Post Natal & Well Baby](https://www.bvihsa.vg/medical-services/post-natal-well-baby/): Post Natal & Well Baby Care   »   Medical Services    »   Post Natal & Well Baby Care BVIHSA provides exceptional postnatal services to support new mothers and their babies during the critical period following childbirth. Our postnatal care includes regular health check-ups, breastfeeding support, nutritional counseling, and guidance on infant care and development. Our Well Baby Care services is dedicated to promoting the health and development of infants by ensuring that they receive timely and thorough medical attention. This allows for early detection and intervention of any health concerns.
- [Immunization](https://www.bvihsa.vg/medical-services/immunization/): Immunization   »   Medical Services    »   Immunization The most comprehensive immunization services are offered at the BVIHSA. These services aim to protect individuals and the community from vaccine-preventable diseases. Our immunization program provides vaccines for children, adolescents, and adults, including routine childhood vaccinations, seasonal flu shots, and travel vaccines. Administered by skilled healthcare professionals, our services ensure that vaccinations are given safely and effectively, adhering to the latest medical guidelines and schedules.
- [Family Planning](https://www.bvihsa.vg/medical-services/family-planning/): Family Planning   »   Medical Services    »   Family Planning Empowering Individuals & Couples with Reproductive Health Choices At BVIHSA, we believe in providing individuals and families with the knowledge and resources needed to make informed decisions about reproductive health and contraception. Our Family Planning Clinic offers confidential and supportive services to help you plan for the future. Our Family Planning Services Include: Contraceptive counseling and birth control options (pills, implants, IUDs, etc.) Emergency contraception Fertility counseling and reproductive planning Sexually transmitted infection (STI) screening and treatment Preconception counseling Education on reproductive health and safe practices We provide personalized, 
- [Doctors Clinic Services](https://www.bvihsa.vg/medical-services/doctors-clinic-services/): Doctors Clinic Services   »   Medical Services    »   Doctors Clinic Services Through our Doctors Clinic services, we ensure accessible and high-quality healthcare for the community. Our Doctors Clinic offers a wide range of services, including general consultations, diagnostic evaluations, chronic disease management, preventive care, and specialized referrals. Staffed by experienced and dedicated physicians, nurses, and support staff, the clinic is equipped with modern medical technology to provide accurate diagnoses and effective treatments. Whether for routine check-ups, management of ongoing health conditions, or immediate medical concerns, BVIHSA’s Doctors Clinic is committed to delivering personalized, patient-centered care.
- [Counselling](https://www.bvihsa.vg/medical-services/counselling/): Counselling   »   Medical Services    »   Counselling We offer comprehensive counseling services designed to support the mental and emotional well-being of individuals in our community. Our counseling services include individual therapy, family and couples counseling, group therapy, and crisis intervention, all provided by a team of experienced and compassionate mental health professionals. We address a wide range of issues, such as anxiety, depression, stress management, grief, and relationship challenges, offering personalized and evidence-based approaches to help clients achieve their mental health goals.
- [Chronic Disease Management](https://www.bvihsa.vg/medical-services/chronic-disease-management/): Chronic Disease Management   »   Medical Services   »   Chronic Disease Management BVIHSA offers robust chronic disease management services to improve the quality of life for individuals living with long-term health conditions such as diabetes, hypertension, and asthma. Our multidisciplinary team of healthcare professionals provide personalized care plans, regular monitoring, and education on lifestyle modifications to effectively manage these conditions. Through comprehensive support and coordinated care, BVIHSA empowers patients to take control of their health, reduce complications, and maintain optimal well-being.
- [Antenatal Care](https://www.bvihsa.vg/medical-services/antenatal-care/): Antenatal Care    »   Medical Services   »   Antenatal Care Our exceptional antenatal care ensures the health and well-being of both expectant mothers and their babies. This service includes regular check-ups, ultrasound screenings, nutritional counseling, all designed to monitor and support a healthy pregnancy. With a dedicated team of obstetricians, and nurses, BVIHSA offers personalized care plans tailored to each mother’s unique needs, fostering a safe and positive pregnancy journey.
- [Patient Portal](https://www.bvihsa.vg/patient-portal/): Patient Portal    »  Patient Portal What is the Patient Portal? MHealth is the British Virgin Islands Health Services Authority’s online patient portal. It offers secure access to your health information 24 hours a day, 7 days a week. You can access MHealth online or on the MEDITECH MHealth app. You can view appointments, see your visit history, review your results, access dictated reports and update personal information. *Please note that documents cannot be printed from the MEDITECH MHealth app or from a web browser on a mobile device.  All printing must be done through a web browser on a Windows or MacOS 
- [Visiting a Patient](https://www.bvihsa.vg/patients-visitors/visiting-a-patient/): Visiting a Patient    »   Patients & Visitors  »   Visiting a Patient We understand how important it is to visit or support your loved ones at Dr. D Orlando Smith Hospital. At BVIHSA, we are committed to fostering a safe and healthy environment for all visitors, ensuring the comfort of our patients and their families while upholding vital safety measures. Please Note Masks are still required around patients who are suspected of or confirmed to have COVID-19, but are no longer necessary in most areas of BVIHSA, except for dialysis, ICU/CCU, NICU, and operating theatres. Patients and visitors 
- [Overseas Treatment](https://www.bvihsa.vg/patients-visitors/overseas-treatment/): Overseas Treatment    »   Patients & Visitors  »   Overseas Treatment
- [Patient Services](https://www.bvihsa.vg/patients-visitors/patient-services/): Social Services    »   Patients & Visitors  »   Social Services Our Social Services Department provides the required assistance to all our patients, as needed, from making appointments to handling all the details that make recovery go flawlessly. Our professional team helps to coordinate every aspect of patient care, including: Hospital and medical appointments Physician Referral Service Travel arrangements Emergency arrangements, such as air ambulance; Financial arrangements Support Assistance Explanation of hospital policies and procedures Help in crisis Your opinions about the hospital’s care and services are our staff’s priority. If you have a problem, question, complaint, or special 
- [Patient Feedback](https://www.bvihsa.vg/patients-visitors/patient-feedback/): Patient Feedback    »   Patients & Visitors  »   Patient Feedback Patient Satisfaction Survey Take a moment to complete our Patient Satisfaction Survey by scanning the QR code below. Your insights will help us continue to enhance the quality of care we deliver. Primary Health Care (Community) Hospital Compliments & Complaints If you have feedback regarding your visit, whether it’s a compliment or a complaint, please scan the QR code to let us know. Your input is critical to ensuring we address concerns and recognize our team for excellent service. Compliments Complaints The Complaint Process Have you recently visited 
- [Registration & Admission](https://www.bvihsa.vg/patients-visitors/registration-admission/): Registration & Admission    »   Patients & Visitors  »   Registration & Admission When you first arrive at any Dr. D Orlando Smith Hospital, please go to the registration officer to check-in. Every registration requires you to present a valid government photo ID and current insurance card. During registration, we will verify your contact information, please let us know if there are updates. If required by your insurance, your co-pay will be collected at this time. After your service is complete, please visit registration or the cashier to check-out and make payment. Admission After completing admission procedures, you will 
- [Patients Rights & Responsibilities](https://www.bvihsa.vg/patients-visitors/patients-rights-responsibilities/): Patient Rights & Responsibilities    »   Patients & Visitors  »   Patient Rights & Responsibilities At the British Virgin Islands Health Services Authority, the doctors, nurses and entire staff, are committed to quality care of our patients. As a patient of the Authority, a relative of our patient, or a care giver you have rights associated with your use of our services. You can expect, and we the staff pledge, that all of these rights will be honored during every contact that you have with us. As our patient you also have responsibilities to yourself and your healthcare provider when 
- [Outpatient](https://www.bvihsa.vg/medical-services/outpatient/): Outpatient    »   Medical Services  »   Outpatient Convenient, Comprehensive Care Without Hospitalization Our Outpatient Department provides a wide range of medical, diagnostic, and preventive services for patients who do not require an overnight hospital stay. With access to specialist consultations, diagnostic tests, and follow-up care, we ensure efficient and high-quality treatment in a convenient setting. Outpatient Services Offered: General medical consultations Specialist clinics (Urology, Orthopaedic, OB/GYN, Nephrology, etc.) Laboratory and diagnostic testing Imaging services (X-rays, ultrasounds, MRIs, and CT scans) Minor surgical procedures Preventive care and health screenings Our team is dedicated to providing timely and effective care, 
- [Medical Records](https://www.bvihsa.vg/patients-visitors/medical-records/): Medical Records    »   Patient & Visitors  »   Medical Records The Medical Records Service at the BVI Health Services Authority is responsible for maintaining complete, accurate, and confidential medical records for all patients who receive care at the Authority. The Medical Records Service is a vital component of the healthcare system, providing essential information for patient care, research, and billing purposes. The Medical Records Service is staffed by highly trained professionals who have expertise in managing medical records. They are responsible for the collection, storage, retrieval, and dissemination of medical records information in accordance with established policies and 
- [Laboratory](https://www.bvihsa.vg/medical-services/laboratory/): Laboratory    »   Medical Services  »   Laboratory The British Virgin Islands Health Services Authority (BVIHSA) Laboratory provides high-quality diagnostic testing and analytical services to support clinical decision-making and public health interventions across the Territory. Our laboratory is proud to be ISO 15189:2012 accredited by Trinidad and Tobago Laboratory Accreditation Service (TTLABS), a mark of our commitment to international standards in quality and competence.   Key Services Offered Our laboratory is equipped with advanced technology and staffed by highly trained professionals offering a broad range of diagnostic services, including: Clinical Chemistry (e.g., liver function, kidney function, glucose testing) Hematology 
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- [Paediatrics](https://www.bvihsa.vg/medical-services/paediatrics/): Paediatrics »   Medical Services   »   Paediatrics The BVI Health Services Authority offers a comprehensive range of healthcare services to the community, including specialized care for children through its pediatric service. The pediatric service at BVI Health Services Authority is dedicated to providing high-quality care to children from birth to adolescence. The pediatric service team is composed of pediatricians, pediatric nurses, and support staff who have specialized training and expertise in caring for children. They work closely with parents and families to provide comprehensive care that meets the unique needs of each child. Services provided by the pediatric service 
- [Obstetrics](https://www.bvihsa.vg/medical-services/obstetrics/): Obstetrics & Gynecology (OB/GYN)    »   Medical Services  »   Obstetrics & Gynecology At the BVIHSA, we understand that a woman’s life transitions through different phases. We have put together a team of professionals including Obstetricians, Gynaecologists, nurse midwives among others, who will guide you every step of the way. Through counselling sessions, diagnostic services, disease management and preventative strategies, our holistic approach ensures that the physical, social and mental well-being of our patients are our priority. HAVE CONCERNS ABOUT YOUR FERTILITY OR MENSTRUAL CYCLE? Gynaecology Gynaecology is the area of medicine which focuses on the female reproductive organs 
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- [Primary Health Care Events](https://www.bvihsa.vg/primary-health-care/primary-health-care-events/): Primary Health Care Events    »   Primary Health Care  »   Primary Health Care Events Primary Health Care About Primary Health Care Services Audiology Community Health Services Community Mental and Substance Abuse Dental Services Primary Health Care Events Contact Us Hamburger Toggle Menu JANUARY 29World Neglected Tropical Diseases Day World Neglected Tropical Diseases (NTDs) Day is observed on January 30 to raise awareness for impoverished communities affected by NTDs, such as dengue, leprosy, and schistosomiasis, promoting action through funding, research, and support. FEBRUARY 2World Cancer Day World Cancer Day, observed on February 4, raises awareness of cancer prevention, detection, 
- [About Primary Health Care](https://www.bvihsa.vg/primary-health-care/about-primary-health/): About Primary Health Care   Primary Health Care  »   About Primary Health Care Primary Health Care About Primary Health Care Services Audiology Community Health Services Community Mental and Substance Abuse Dental Services Primary Health Care Events Contact Us Hamburger Toggle Menu ABOUT PRIMARY HEALTH CARE Primary and Community Health Services is an operational arm of the British Virgin Islands Health Services Authority (BVIHSA). BVIHSA, is a statutory body of the Ministry of Health and Social Development, Government of the Virgin Islands (U.K). The service provides preventative, curative, ambulatory, public and community health care to the population, through health programs, 
- [All Locations](https://www.bvihsa.vg/all-locations/): LOCATIONS 9 Locations across the British Virgin Islands BVIHSA serves more residents than any other provider offering the most comprehensive range of inpatient, outpatient and public health services. Find a Location
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- [Medical Services](https://www.bvihsa.vg/medical-services/): Medical Services    »   Medical Services BROWSE BY LETTER Show All A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Show All A Anaesthesiology Antenatal Care Audiology B Behavioral Health/Psychiatry C Cancer Care Chiropractic Chronic Disease Management Community Mental Health & Substance Abuse Services Counselling D Dental Care Diabetes Clinic Doctors Clinic Services E Emergency Medical Services Endoscopy F Family Planning G General Practice H Hemodialysis HIV/STI Clinic I Imaging Immunization Intensive Care Unit (ICU) Internal Medicine L Laboratory M Mammograms Maternity 
- [News](https://www.bvihsa.vg/news/): Newsroom Here are the latest BVIHSA updates and stories Breaking News9:15BVIHSA Contracts Ernst & Young Cayman Ltd. to Lead Comprehensive Compensation Review and Job Reclassification Exercise15:36BVIHSA launches online weight loss resource center14:46BVIHSA and KPMG Wrap up Second Round of Vital Public Strategic Plan Consultations10:15BVIHSA Launches New Oxygen Generator System Facility Project at DDOSH9:32Anegada Clinic Gets Much-Needed Pickup Truck Press Release All MoreMore Press Release0 BVIHSA Contracts Ernst & Young Cayman Ltd. to Lead Comprehensive Compensation Review and Job Reclassification Exercise dvergaraJuly 1, 2025 Newsroom Here are the latest BVIHSA updates and stories Breaking News9:15BVIHSA Contracts Ernst & Young Cayman Ltd. 
- [Patients & Visitors](https://www.bvihsa.vg/patients-visitors/): Patients & Visitors    »   Patients & Visitors  »   Patients & Visitors Whether you are a patient coming to Accident & Emergency or for a routine check-up, we are committed to providing you with information and the quality healthcare expected at each of our locations. PATIENTS Patient Resources Find essential patient information including what to expect on arrival, registration and admissions, what to bring and further resources on patient services and your rights as a patient. Registration & Admission Rights & Responsibilities Medical Records Patient Feedback Social Services Overseas Treatment VISITORS Visiting a Patient We realize that spending 
- [Job Listing](https://www.bvihsa.vg/job-listing/): Search BVIHSA Jobs    »   Careers  »   Search BVIHSA Jobs [jobboard_all_jobs]
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- [Primary Health Care](https://www.bvihsa.vg/primary-health-care/): Primary Care & Community Health Services At BVIHSA, we are your trusted partner in health education, preventative care, and community health services. Our mission is to empower individuals and families across the Virgin Islands with the knowledge and resources needed for healthier lives. With clinics conveniently located in communities throughout the islands, we bring high-quality care right to your neighborhood.   Our team of highly skilled clinicians is dedicated to delivering compassionate, personalized care tailored to your unique needs. As the only organization providing territory-wide healthcare, BVIHSA proudly leads the way in ensuring that every community member has access to 
- [Find a Doctor](https://www.bvihsa.vg/find-a-doctor/): Find Your BVIHSA Doctor or Specialty Provider    »   Find a Doctor Name Services / Specialty Select ServiceAnesthesiologistCardiovascularClinical and Informatics PharmacistCommunity Health ServicesConsultant InternistDirector of Primary Health CareEmergency MedicineEndoscopyGeneral and Visceral SurgeonGeneral MedicineGeneral PractitionerGeneral SurgeonHIV ClinicIntensivistInternal MedicineInternal Medicine PhysicianInternistLead ClinicalMedical OfficerMedical Officer INephrologistObstetrician/GynaecologistOncologistOphthalmologistPathologistPediatricianPhysiotherapistPsychiatristPsychologistRegistrar – Family MedicineRegistrar – Internal MedicineRegistrar – Medical CommunityRegistrar – Primary Health CareThoracic Surgeon Facility Select Facility Dr. D. Orlando Smith Hospital Emergency Department Pharmacy Location Search Now Dr. Alaire Khan- Frazer RegistrarFamily Medicine Dr. Anairis Herrera Suarez, MD Internist, Oncologist Internal Medicine Dr. Andrew Nevret McIntosh, MBBS, DM Obstetrician/Gynaecologist Dr. Annelise Wilkins, MBChB FRCA Anesthesiologist 
- [Contact Us](https://www.bvihsa.vg/contact-us/): Enquiries   (284) 852-7500 | (284) 394-3497 publicrelations@bvihsa.vg Patient Experiences We appreciate any comments, feedback, or suggestions you may have for us regarding your care and the service provided. You may send feedback securely using our patient compliments & complaints form. (284) 852-7500 | (284) 394-3497 publicrelations@bvihsa.vg Patient Financial Services Our Patient Financial Service Representatives are available to help you make financial arrangements for your hospital bill and to discuss your insurance benefits, 8:30 AM to 4:30 PM weekdays. (284) 852-7500 | (284) 394-3497 publicrelations@bvihsa.vg Human Resources Interested in learning more about our BVIHSA family? From career advancements and opportunities to benefits 
- [Careers](https://www.bvihsa.vg/careers/): JOIN BVIHSA FAMILY Together, let’s revolutionize healthcare in the British Virgin Islands. The British Virgin Islands Health Services Authority (BVIHSA) plays a crucial role in providing quality healthcare to the community, focusing on accessible services, patient-centered care, and the continuous improvement of health outcomes. With a commitment to innovation and collaboration, BVIHSA aims to enhance the overall well-being of residents and visitors alike, making healthcare a priority in every aspect of life in the islands. Search for jobs
- [New-home](https://www.bvihsa.vg/): Safeguarding Health, Securing Futures: Excellence in Client-Centered Care. At BVIHSA, your well-being is our priority. With a commitment to client-centered healthcare, we provide compassionate, personalized medical services where “only excellence counts”. Through innovation and dedication, we strive to enhance lives and build a healthier tomorrow. Welcome to BVIHSA – Where Only Excellence Counts At BVIHSA, we are committed to client-centered care, providing high-quality, compassionate healthcare to the people of the British Virgin Islands. Our facilities are open 24/7 to serve you. Your health. Our priority. CALL: (284) 852-7500 How can we help you? Find a Doctor Primary Health Care Locations 
- [Ron Potter - Chairman](https://www.bvihsa.vg/ron-potter-chairman/): Ron Potter Board Chairman Ron Potter is a distinguished leader with over three decades of experience in accounting, auditing, and consulting. As Chairman of the BVI Health Services Authority Board, Mr. Potter brings a wealth of expertise in governance, financial oversight, and strategic planning to support the Authority’s mission of delivering high-quality healthcare to the Virgin Islands community. Professional ExperienceMr. Potter’s professional career is marked by significant achievements in the financial services sector: Audit Director, BDO Limited (May 2013 – Present)Over 11 years of leadership, providing auditing, accounting, and consulting services to a diverse range of clients, ensuring compliance with 
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